We're not a tech business. Is that a problem?

It is the norm. Most of our clients run trades, estates, clinics and factories. You bring the knowledge of how the work happens and we bring the software side, which is why discovery starts with watching the process rather than writing a spec.

Can it connect to Xero, Sage or the systems we already use?

Usually yes, and integrations are normally part of the build. If a tool you rely on is staying, the system works with it rather than replacing it. Older on-premise systems without an API are the ones to talk about early, because they take real work.

What if our process changes, or we grow?

It is your system, so it changes with you. We support and extend what we build, and you own the code and the IP either way, so you are never stuck with us.

How long does it take?

A first phase is usually 8 to 12 weeks, a full system 3 to 5 months. What actually sets the timeline is decisions rather than code, because projects slow down when nobody on the client side can settle how a process should work.

Business Systems & Internal Platforms UK

Most businesses hit a point where taking on more work means hiring more people to deliver it. The volume goes up and so does the headcount that never touches the actual work: people re-keying the same information into a second system, chasing what has and has not been done, building the reports by hand, and getting the invoices out weeks after the job finished, chasing information between systems and people. It doesn’t have to be this way.

We build the system that breaks these links. The work gets recorded once, held as one complete record, tracked to completion and billed from the same data, so the business can take on more without the admin growing with it. Processes and ops can scale, with technology doing some of the heavy lifting.

It is built around how your business actually works rather than how a software product thinks it should.

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The problems these systems remove

01

Admin that grows every time the workload does. Taking on more work means taking on more people to process it, so growth arrives as cost in the back office rather than capacity in the business. One client was handling fifty expense claims a week and now handles fifteen hundred with the same team.

02

The same information entered three or four times: once when it is captured, once into a spreadsheet, once into the accounts package, once again into the report at month end. Every re-entry is somebody's time, and it is where the versions start to disagree.

03

A system that holds most of the record but not all of it, so the part that matters still lives in an inbox, a shared folder or somebody's head. When a customer disputes something or an auditor asks, a morning goes on reassembling what happened.

04

Invoicing that runs weeks behind the work because the paperwork has not caught up. One of our clients ran a six-week invoicing cycle. The system we built for them runs it in six hours, which is six weeks of cash arriving sooner, every month.

05

Five subscriptions each doing a fifth of the job, none of them talking to the others, and somebody moving data between them every morning.

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What a build usually looks like

Every business is different and the systems get assembled from the same few pieces.

At the centre is one complete record of whatever your business actually handles: a job, an order, a case, a client, a property. Everything attaches to it, so the record is the whole story rather than the part that fitted on the form. Information goes in once, entered by whoever is closest to it, with the rules travelling with it, so the half-finished version never gets submitted and nobody has to key it into a second system afterwards.

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Around that sits the work that used to need a person: assignment and scheduling, the chasing and the reminders, approvals that route to whoever has to sign them off, escalation when something stalls, and the invoice raised from the same record the work was done against. Managers see status without having to ask for it, and the reports that took someone a morning build themselves. It connects to Xero or Sage, your CRM and whatever else you keep, so this is where people work rather than one more subscription to feed.

Sectors we build for

Over 15 years, we’ve touched almost all industries.

Recently we’ve worked in: construction and groundworks, estates and ground maintenance, manufacturing, field service and engineering, healthcare and clinical operations, and pharmacy. What these have in common is the shape of the problem rather than the sector: work happens away from a desk, evidence has to be captured while it happens, and somebody in an office is holding it all together by hand.

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What it costs

Business systems typically run £15,000 to £60,000 excluding VAT. A first phase is usually 8 to 12 weeks; a full system is 3 to 5 months. What moves the number is integrations with what you already run, whether the field side needs to work offline, and how many different types of user need their own view. Our full breakdown is on the cost guide.

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See how much would it cost

Start with discovery, not a quote

Nobody should commission a system off a hunch, ours included. Discovery is a short, structured look at how work actually flows through your business, and it ends with a plain-English recommendation of what is worth building, what is not, and what it should cost. It is how we start every build, it takes two weeks, and there is no upfront cost. If the answer is that an off-the-shelf tool does most of the job, you will hear that from us.