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Voice Care
Voice-Care

Case Study

Transforming patient care in hospitals

Voice-Care is a ground-breaking solution developed specifically for the

healthcare

sector, designed to progressively transform patient safety and care

As our partnership with Voice-Care evolves, we have built systems currently on trial at 4 NHS Trusts, including a leading London based NHS Trust.

The system is a voice directed program that allows doctors and nurses to work hands-free using a special Jabra headset. A leading London based NHS Trust trial included compliance reporting (usually done on paper) being completed using an AI-powered headset, meaning nurses, anaesthetists and doctors can work hands free, and negate major risks.
1
Standalone on-premise server
1
Successful trials completed at a leading London based NHS Trust
1
Voice directed instructions delivered by headsets
1
Used in ultra-high-pressure environments
1
Complex hardware integration
“My general thoughts about the voice care system are extremely positive and I and my team can see the wider potential in the delivery of other protocol-based procedures and checklists.”
Innovation Lead at Voice-Care Trial Site
PROBLEM #1
Integration with Hardware
PROBLEM #2
Changes of behaviour in users
PROBLEM #3
Compliant and regulated processes
PROBLEM #4
Demanding a high success from pilot
Voice Care

01

Seamless integration

Working with the hardware manufactures we created a simple process for implementation and rapid prototyping.

Working with the hardware manufactures we created a simple process for implementation and rapid prototyping.

02

Nurse interviews

Multiple workshops with key user groups led us to a place where the product will be used, without the need for training.

Multiple workshops with key user groups led us to a place where the product will be used, without the need for training.

03

Auditable reporting

Each use of the Voice-Care system resulted in compliance reports fed directly to a back office system.

Each use of the Voice-Care system resulted in compliance reports fed directly to a back office system.

04

Successful pilot

Extra time was taken on-site and in testing/validation to ensure the success of the trials.

Extra time was taken on-site and in testing/validation to ensure the success of the trials.

What does

the client

think?

It’s normal in a trial like this to uncover some issues, or at least “differences of understanding” in the requirements, but for this trial, the Tappable team delivered, and supported a 100% faultless system. I can’t recall any issues with the system, and it worked just as we hoped for. Along side the code being perfect, the project management and support of the trial has met the same standards.
Phil J
Head of Systems, Voice-Care